Privacy policy
Last updated: December 22, 2025
This Privacy Policy describes how DRIPWAYTORONTO (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dripwaytoronto.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date as required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information over the past 12 months from a variety of sources. The information collected depends on how you interact with the Site.
In addition to the uses described below, we may use your information to communicate with you, improve the Services, comply with legal obligations, enforce our terms, and protect the Services and our users.
Personal Information We Collect
Information You Provide Directly
- Contact details (name, phone number, email address)
- Order information (billing details, shipping details, payment confirmation)
- Account information (username, password, and security details)
- Customer support communications
Providing certain information may be required to access some features of the Services.
Usage Data
We automatically collect information about your interaction with the Site, including:
- IP address
- Device and browser information
- Network connection
- Interaction and browsing data
This data is collected using cookies, pixels, and similar technologies.
Information from Third Parties
We may receive information from:
- Shopify and service providers supporting our Site
- Payment processors handling transactions
- Advertising and analytics partners
- Tracking technologies such as cookies and pixels
All third-party information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and provide customer support.
Marketing and Advertising
To send promotional communications via email, text message, or other channels, and to display relevant advertisements. You may opt out of marketing at any time.
Security and Fraud Prevention
To detect, prevent, and investigate fraudulent, illegal, or malicious activity.
Service Improvement
To analyze usage, improve functionality, and enhance customer experience.
Cookies
We use cookies to power and improve the Site, remember preferences, run analytics, and optimize performance. You may control cookie preferences through your browser settings. Disabling cookies may affect Site functionality.
We recognize Global Privacy Control (GPC) signals where applicable.
How We Disclose Personal Information
We may disclose personal information to:
- Service providers (payment processing, fulfillment, analytics, customer support)
- Marketing and advertising partners
- Affiliates
- Legal or regulatory authorities when required
- Parties involved in business transactions (such as mergers or asset sales)
We do not use or disclose sensitive personal information without consent.
User-Generated Content
Content you choose to post publicly (such as reviews) may be accessible to others. We are not responsible for the privacy or security of information you make public.
Third-Party Websites and Links
Our Site may link to third-party websites or platforms. We are not responsible for their privacy practices. Please review their policies separately.
Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.
Security and Data Retention
We use reasonable safeguards to protect personal information, but no system is completely secure. We retain information only as long as necessary to provide the Services or comply with legal obligations.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Withdraw consent
- Opt out of marketing communications
- Request data portability
We will not discriminate against you for exercising these rights.
International Users
Your personal information may be processed outside your country of residence. Where required, we rely on appropriate legal safeguards for international data transfers.
SMS Marketing Privacy Policy
By opting in to receive SMS messages from DRIPWAYTORONTO, you agree to receive transactional and promotional text messages, which may include:
- Order confirmations and shipping updates
- New product drops
- Sales, promotions, and exclusive offers
- Website and promotional announcements
SMS Consent
Consent to receive SMS messages is not a condition of purchase.
Information Collected for SMS
- Phone number
- Name (if provided)
- Order history and interaction data related to SMS communications
Use of SMS Information
SMS data is used only to deliver messages you opted into and to improve relevance and experience.
SMS Data Sharing
We do not sell or rent your phone number. SMS information may be shared only with trusted service providers strictly for message delivery.
Opt-Out
You may opt out at any time by replying STOP.
Message Frequency & Fees
Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.
Authenticity And Brand Disclosure
DripWayToronto is an independent luxury resale store. We sell authentic designer goods that are legally purchased and resold. We are not affiliated with, authorized by, or endorsed by any brand unless explicitly stated. All brand names and trademarks are used strictly for identification purposes.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
📧 dripwayto@gmail.com